We offer a 15-year warranty
Yes it can.
Lokflor and designing of it. Delivery and installation will vary depending on where you are based.
Any soap or detergent(jik, sunlight liquid, handy Andy,)
Yes, it is, we send it in rolls with a diagram and it’s easy to clip in if it’s just a square or rectangular section.
It’s not glued down the weight of the flooring keeps it in place depending on the size you require.
Yes, it is as long as the grass doesn’t cover it like a blanket then it’s difficult to move
Each square meter weighs 3kg
Level surface paving, cement tar, sand
The only problem with sand is that you would require a weed killer before installing because it tends to make the grass grow.
Yes, they can we have 2 different kinds of flooring one rough one smooth surface, but we often mix the 2 to create a sensory experience
You can choose which one you prefer.
Our Rough surface is an antislip, but rubber shoe soles are required to have full anti slip
Smooth surface is slippery.
No, it’s a self-draining plastic interlocking floor.
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Depending on size and design order can take 1 to 5 weeks.
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.